Legal
Terms and Conditions
The terms on which patients and healthcare providers use FindDoc.
Last updated 15 November 2026
Placeholder policy text. This page was written for a demonstration MVP. It must be reviewed by a qualified legal adviser, and aligned with Pakistani data-protection and healthcare advertising requirements, before FindDoc carries real patients or providers.
What FindDoc is
FindDoc is a discovery and appointment-request platform operated under the Qatalyst Core ecosystem. We connect patients with healthcare providers. We do not provide healthcare, we do not employ the providers listed, and we are not a party to the clinical relationship between a patient and a provider.
Appointment requests
- Submitting a request does not create a confirmed booking. The provider must accept it.
- A provider may decline or cancel a request, and may not always give a reason.
- Fees shown are the provider's own listed prices and are settled directly with the provider. FindDoc takes no payment for a request in this release.
- You are responsible for attending, or cancelling in good time if you cannot.
Provider obligations
- Provide accurate listing information, including registration details.
- Hold and maintain the registrations and licences required to practise.
- Honour published availability, or keep it current.
- Never present an unverified or lapsed credential as current.
Reviews and content rules
Reviews must describe your own experience of a service. We remove reviews containing abuse, unverifiable allegations of clinical harm, personal information about third parties, commercial promotion, or content posted on someone else's behalf.
Administrators may flag or hide a review that breaches these rules. Providers cannot edit or remove reviews about themselves.
Accounts
Keep your credentials to yourself. You are responsible for activity under your account. We may suspend an account or listing that breaches these terms, misrepresents credentials, or puts patients at risk.
Limits of our liability
Provider-supplied content is the provider's own. We verify registration references where submitted, but we cannot guarantee clinical quality, availability or outcome. Nothing on FindDoc is medical advice. To the extent the law allows, FindDoc is not liable for the acts, omissions or clinical decisions of a listed provider.
Changes
We may update these terms. Material changes will be announced on the platform, and the date above will change.