Privacy Policy

What we collect

• Patients: name, email address, mobile number, and optionally date of birth, gender and city.
• Appointment requests: the provider, service, date and time, plus the short reason for the visit if you choose to give one.
• Providers: listing details, contact information, address, services, operating hours and the registration reference submitted for verification.
• Technical data needed to run the service, such as your session cookie.

What we do not collect

FindDoc does not store medical records, prescriptions, test results, diagnoses or clinical notes. The reason-for-visit field is a single free-text line intended for a sentence like “follow-up on last month's results”, and the booking form asks you not to put medical history in it.

We do not ask for or store identity document numbers, payment card details or bank information.

Location

Your browser location is requested only when you choose “Near me” in the search bar, and never on page load. If you grant it, the coordinates are used for that one search and are not stored.

Who can see your information

• The provider you send a request to sees your name, phone number, email address and your note — they need these to confirm the appointment.
• Platform administrators can see appointment records, because they handle disputes and support.
• Other patients never see your personal information. Reviews are published under your name only.

Cookies

FindDoc sets one cookie: a signed, HTTP-only session cookie that keeps you logged in for seven days. There is no advertising or third-party tracking cookie on this platform.

Your rights

You can ask us what we hold about you, ask for it to be corrected, or ask for your account to be deleted. Account deletion is handled manually in this release; email the address on the Contact page.

Demonstration data

The seeded providers, patients, reviews and appointments on this platform are fictional. They were authored for the demonstration and do not describe real people.